I never received my email confirmation!

It may be something as simple as a misspelled email address that causes you not to receive a confirmation per email. You can send the following information:

  1. Name used to purchase:
  2. Email Address used to purchase:
  3. Convention:
  4. Order or Invoice Number if available:

to us at Support and we'll gladly check on that for you. Please allow up to 48 hours not counting weekends for an answer. 

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