If you have received a tracking number, check USPS tracking here:
https://tools.usps.com/go/TrackConfirmAction_input
Once an item ships, we have no control over it and you have to contact USPS with your tracking number. They will be able to help you figure out where your package is.
If you have no tracking number, contact us via our help form here:
https://ask.epo.io
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