Purchasing tickets online
- How do I change the day, group, or time of my ticket?
- How do I exchange or upgrade my ticket?
- Are digitals included in my photo op ticket price?
- Why do we need your zip code for online purchases?
- Do I need to pre-purchase my ticket online?
- I don't want to go to the convention, can I still get a photo op?
- What payment options do I have?
- The talent I want is sold out online, can I purchase them at the convention?
- I never received my email confirmation!
- I picked the wrong date! What do I do now?
- The convention added a new guest. Can I exchange my photo op for the new guest online?
- If I buy a ticket for someone else, do I have to be there with them?
- I've bought a photo op as a present but my name is on the ticket, will that be a problem?
- Can I buy a photo op ticket as a present?
- The photo ops I want are at the same time or very close together, is that a problem?
- Can I purchase extra copies or a digital copy (JPEG file)?
- I've already placed my order but forgot to add a JPEG/Extra Print, can I purchase it anyway?
- The convention is tomorrow, and I don't have time to wait for an answer